REMOTE HANDS
On-site and hands-on support for your environment.
Our Remote Hands support you get around-the-clock support from our expert technical team. With Remote Hands, we perform your IT management and maintenance tasks, saving you the time and expense of sending your personnel to the data center or having to invest in expensive tools and training for infrequent issues. Let our team provide you ease of mind.
Around the clock support
For your routine and unexpected technical service and maintenance needs.
Access to an expert technical team
Who have the right certifications, experience, and tools to get the job done.
Saving you time and expense
Eliminate trips to the data center by outsourcing your IT services.
Options to keep costs manageable
Billing options designed to accommodate your unique needs.
Remote Hands support services
Our technical expert team is an extension of your IT staff and available around the clock, 24/7/365. The team can perform routine services scheduled in advance or, if needed, respond to your urgent or unexpected needs.
Additionally, our unique Remote Hands Visual Assist service, you can participate in live audio/visual sessions with Cyxtera technicians seeing what they see through smart glasses in real-time as they perform your service. With Remote Hands Visual Assist, augmented reality features enable in-session, on-screen communications to enhance the support experience.